Frequently Asked Questions

It's our core philosophy: when you can track and measure every aspect of your business—sales, inventory, employees, expenses—you can identify waste, prevent shrinkage, and make data-driven decisions. Accountability creates visibility, and visibility drives profitability.

UniSight is a comprehensive retail management platform designed specifically for grocery stores, supermarkets, convenience stores, and specialty food retailers. It combines point-of-sale (POS), inventory management, employee time tracking, scheduling, and real-time analytics in one unified system. Built by food retail industry veterans with 40+ years of combined experience.

UniSight was built by grocery store owners with 40+ years of combined experience. We understand the unique challenges of food retail—thin margins, perishable inventory, complex labor scheduling—because we've lived them. Unlike generic POS solutions, every feature in UniSight was designed to address real problems that independent grocers face every day.

Our Core suite starts at $199/month and includes GroPOS (point of sale), oneStore (inventory management), oneTime (employee time tracking), and onePay (payment processing). You only pay extra for add-on features you want. We provide custom estimates per location—no per-transaction fees or hidden charges.

No hidden fees, ever. No per-transaction charges. No surprise implementation costs. What you see is what you pay. We believe in transparent, honest pricing.

We offer multi-location pricing with centralized management and reporting. You can manage all your stores from a single dashboard while getting detailed insights for each location. Contact us for a custom quote that fits your business.

Yes! GroPOS, our point-of-sale system, fully supports SNAP/EBT payments, credit cards, debit cards, cash, and gift cards. Our system automatically handles EBT-eligible item classification and split-tender transactions, making checkout fast and accurate.

Yes! UniSight is designed to work with your existing POS terminals, barcode scanners, receipt printers, cash drawers, and scales. Our cloud-based system runs efficiently on legacy hardware, eliminating the need for expensive equipment upgrades.

Yes. UniSight is a cloud-native platform, which means your data is automatically backed up, you can access reports from anywhere, and you always have the latest features without manual updates. Your registers also work offline if internet connectivity is interrupted—transactions sync automatically when you're back online.

oneStore provides real-time inventory tracking across all your products. It automatically updates stock levels with each sale, sends reorder alerts before you run out, tracks shrinkage and waste, and integrates with vendor ordering systems. You'll always know exactly what you have, what's selling, and what needs to be reordered.

Most grocery stores are fully operational with UniSight within 1-2 weeks. Our implementation team handles data migration, hardware integration with your existing equipment, and comprehensive staff training. We work around your schedule to minimize disruption to your business.

All plans include email support. Core packages (4-6 registers) include priority support and a dedicated account manager. We also provide comprehensive onboarding and training to ensure your team is confident using the system.

Yes! We provide comprehensive training as part of implementation. This includes hands-on training for cashiers, managers, and administrators. We also offer ongoing training resources, video tutorials, and documentation to help new staff members get up to speed quickly.