Referral Partner Program

Earn by Empowering Grocers

Join UniSight's Referral Partner Program and earn commissions by connecting independent grocery retailers with our comprehensive retail management platform. From simple introductions to full-service partnerships—choose your level of involvement.

Join the Program Explore Partner Tiers

Recurring Revenue

Earn ongoing commissions for the lifetime of each customer you bring to UniSight. Build a sustainable income stream.

Flexible Tiers

Choose your level of involvement—from simple referrals to full-service implementation partnerships.

Full Support

Access training materials, sales collateral, technical documentation, and dedicated partner support.

Growing Market

Tap into the independent grocery market—over 40,000 stores in the US seeking modern technology solutions.

Proven Platform

Partner with confidence. UniSight is built by grocers, for grocers, with proven results across hundreds of stores.

Clear Tracking

Transparent deal registration, pipeline visibility, and commission tracking through our partner portal.

Supermarkets

Full-service grocery stores with multiple departments

Grocery Stores

Independent and neighborhood grocery retailers

Convenience Stores

Quick-stop retail with grab-and-go inventory

Liquor Stores

Wine, beer, and spirits retailers with age verification

Drug Stores

Pharmacies and health-focused retail stores

Dollar Stores

Value-focused retailers with high-volume transactions

Bakeries

Artisan and commercial bakery operations

Meat Markets

Butcher shops and specialty meat retailers

Produce Markets

Fresh fruit and vegetable specialty stores

Sign Up

Complete the simple application form below. Our team will review your application and get in touch within 2 business days.

Get Certified

Complete our partner training program. Learn about UniSight's products, ICP, and approved messaging guidelines.

Refer Leads

Register deals through our partner portal. Make warm introductions to qualified grocery retailers in your network.

Earn Commissions

Get paid when your referrals become customers. Higher tiers unlock greater commission rates and recurring revenue.

A

Referral Partner

Creates introductions to qualified prospects. Does not sell, implement, or support.

Responsibilities

Identify potential customers matching our ICP
Make warm introductions via email or phone
Provide basic context about the prospect

Not Responsible For

Demos, proposals, or negotiations
Implementation or training
Support or billing discussions

B

Sales Partner

Runs the sales motion through close using our standardized sales process.

Responsibilities

Qualification and discovery calls
Demo coordination and hosting
Sales process execution in CRM
Complete handoff to implementation

Not Responsible For

Onsite installation
Configuration or training
Ongoing support

C

Implementation Partner

Owns deployment execution: install, go-live readiness, and initial training.

Responsibilities

Pre-implementation readiness
Installation and configuration
Role-based training delivery
Go-live support and hypercare

Not Responsible For

Custom development
Platform defect troubleshooting
Database modifications

D

Full-Service Partner

Primary day-to-day customer-facing team: onboarding, training, L1 support, and enablement.

Responsibilities

Everything in Tier C, plus:
Ongoing customer management
L1 support ownership
Release management & training

Requirements

Strict SLA compliance
Staffing & certification audits
Quarterly business reviews

Program-Wide Requirements (All Tiers)

Signed partner agreement & acceptance of brand guidelines
Deal registration required before scheduling meetings
No unauthorized promises, pricing changes, or contract modifications
Confidentiality and data protection obligations
Maintain lead quality—no repeated unqualified submissions
Professional conduct—accurate info, no deceptive outreach or spam

Responsibilities

Identify potential customers matching our ICP (store type, geography, operational fit)
Make warm introductions (email/phone) including decision-maker contact
Provide basic context: current system, store count, reason for evaluating change

Obligations

Deal registration required before scheduling any meetings
Confirm lead is new and not already in pipeline
Must not represent pricing, timelines, or technical commitments
Must not collect sensitive customer data (PCI, credentials, etc.)
Maintain basic professionalism in all outreach

Not Responsible For

Demos, proposals, or negotiating terms
Implementation or training
Support or billing discussions

Responsibilities

Conduct initial discovery using approved script/checklist
Confirm decision-maker, budget range, timeline, and current system stack
Schedule and host product demos using our demo environment
Maintain opportunity in CRM (notes, next steps, stakeholders)
Coordinate follow-up meetings, security/IT Q&A, and reference calls
Provide complete handoff package to implementation team

Obligations

Certification required (product overview + sales positioning)
Use only approved collateral, pricing sheets, and proposal templates
Respect territory/account rules and deal registration windows
No side agreements or unauthorized discounts
Respond within 1 business day during active deals

Not Responsible For

Onsite installation
Data migration work
Configuration or training delivery
Ongoing support

Responsibilities

Complete kickoff checklist: network/ISP, device inventory, lane count, peripherals
Validate implementation plan and timeline with store leadership
Coordinate onsite/remote setup per runbooks
Execute basic configuration (roles, users, locations, tax rules)
Deliver role-based training (cashiers, managers, receiving, back office)
Run go-live checklist and provide hypercare during initial days
Log configuration decisions and escalate issues

Obligations

Implementation certification required (technical + operational)
Periodic recertification when major releases ship
Use standardized checklists—no "freestyle" deployments
Maintain implementation quality bar (zero critical go-live misses)
Follow L1/L2/L3 escalation boundaries strictly
Professional onsite conduct and clear scheduling

Not Responsible For

Custom development
Deep troubleshooting of platform defects
Database work
Anything outside published partner runbooks

Responsibilities (Everything in Tier C, plus)

Maintain regular check-ins (especially first 90 days)
Drive adoption of features the customer purchased
Coordinate expansions (new lanes, new modules)
Be first contact for end users (L1 support)
Triage issues and collect diagnostics before escalating
Communicate release notes and provide refresher training
Maintain internal ticketing hygiene

Obligations

Strict SLAs for response time and escalation
Maintain enough trained staff to cover customer base
Named partner admin contact + escalation manager
Recertification schedule and periodic quality reviews
Quarterly business reviews (QBRs) and operational metrics
No commingling of customer data or sharing credentials

Grounds for Step-Down/Removal

Repeated SLA misses
Poor customer experience
Misrepresentation
Failure to follow escalation protocol
Security violations

Get Started Today

Join Our Partner Program

Complete the form below and our partnerships team will reach out within 2 business days to discuss the right tier for you.

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First Name

Last Name

Phone (Optional)

Email Address

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Questions About the Program?

Our partnerships team is ready to help you find the right tier and get started.

Apply Now Contact Partnerships